In addition, you agree that the operating carrier or transport company's own 'Conditions of Carriage' will apply to you on that journey. It can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. For European holidays you should obtain a completed and issued form EHIC prior to departure. You are required to either take out our travel insurance or to arrange a policy that provides similar or greater cover. In any such instance, no refund of the accommodation will be made by Villa Plus or the Resort complex and there will be no obligation to source alternative accommodation for your party. (3) We limit the amount of compensation we may have to pay you if we are found liable under this clause: Unless you have pre-advised us in writing of any medical or mobility considerations and have already completed a mobility form, we will not be able to take this factor into account, should it be necessary to source a change of accommodation, whether it be an insignificant or significant change. Choose from the various amenities you would need during your stay including access to Wi-Fi, room service and in … We appreciate your understanding in any such occurrence, as these are out of our control. The latest timings will be shown on your tickets itinerary. Some resorts may require you to wear appropriate golf, tennis and gym clothing. In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). Villa Plus, its agents or the Supplier of the service, must be given the opportunity to resolve any issues brought to our attention and allowances be made by you for any local conditions regarding the reasonable amount of time taken to rectify the problem. Our villas may not be ideally suited for clients with mobility considerations although some are more suitable than others. Google Maps are to give you a further guide to the location of the villa. Find your dreaming villa for your holydays in Bali. If we can accommodate this, you may be charged an extra cost for cleaning / maid service and a refundable security deposit may apply. Requirements may change and you must check the up to date position in good time before departure. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. For example, any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you. Furthermore, we reserve the right to charge up a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence. Here are 5 travel-related activities you and the family can enjoy at home during this period: 1. Please note: not all accommodation changes constitute a "significant" change and we do not compensate for minor changes. For all claims which do not involve death or personal injury, the maximum amount we will have to pay you if we are found liable to you on any basis is the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim. Holders of current UK and EU member states passports do not require visas to enter EU member states, nor are vaccinations required at the time of this publication. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. By clicking “Yes, I agree”, you agree to Ryanair using cookies to improve your browsing experience, to personalise content, to provide social media features and to analyse our traffic. If we accept any liability or are adjudged to have for a claim that you make, you must assign to us any rights that you may have against any of our servants, agents or suppliers who are in any way responsible for the failure of your holiday or any death or personal injury you may suffer, you must also co-operate with us in any claim. We also look forward to a brighter 2021 full of adventure and … Our Liability for Non-Flight Package Holidays. Please remember to take your Travel Insurance documents and EHIC card with you, as these may be required. Both Kuoni and Jet2 Holidays’ villas can only be bought with flights, so you are always Atol protected and covered under the PTRs. Should you then wish to make a claim against us as a result of your illness or injury, you must provide us with details of both the local doctor whom you saw, and your GP, together with written authority for us to obtain a medical report from both of those doctors. People for VILLA PLUS LIMITED (02039621) Charges for VILLA PLUS LIMITED (02039621) More for VILLA PLUS LIMITED (02039621) Filter by category Show filing type. Pets are not permitted in VP Resorts accommodation. (4) It is a condition of our acceptance of liability under this clause that you notify any claim to ourselves and our supplier(s) strictly in accordance with the complaints procedure set out in these conditions. Please note that at all times, the information on our website supersedes that in our brochure. If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. Our villas are let for holiday purposes only and commercial activities may only be carried out with our explicit written approval or a signed commercial agreement between you and us. However, Europe remains the home of the vintage villa. And to begin with I understood the complexities of refunding the very many holidays that had been cancelled due to the ongoing … The view from the hotel is amazing. From time to time, building work and its associated noise is unavoidable. A range of destinations to choose from across Europe. (c) where we make a significant change and you accept those changed arrangements or you accept an offer or alternative arrangements; (d) where we have to cancel your arrangements as a result of your failure to make full payment on time. (d) Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description: (a) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (b) relate to any business. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. In the event that you should lose any items of value whilst on holiday, through theft or otherwise, you must report the facts immediately to the local police and obtain a written report. i) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. i) The extent of our liability will in all cases be limited as if we were carriers under the appropriate Conventions, which include The Warsaw/Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). Villa Plus is now refunding villa-only bookings on a rolling basis. 1. All information in this website and our brochure has been compiled from up to date details and we have taken care to ensure that it is accurate. Where you provide this information directly to the airline yourself, other than entering APIS information, pre- booking seats or arranging extra baggage/carriage, any significant changes, such as a change of date, must be made through us, the principal operator. This includes not being able to travel due to a mislaid, damaged or lost passport. When booking your holiday, please feel free to ask us about the protection that applies. When making a booking, please ensure that you have selected the 'villa suitability check' option during the booking process and one of our Travel Team will contact you to discuss your specific requirements. Bookings will incur a non-refundable charge called an Accidental Damage Waiver (ADW). Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. We are a Member of ABTA, membership number Y6093. If you wish to make a special request, you must do so prior to completing the booking confirmation pages or within a reasonable amount of time thereafter. Although we make every effort to ensure the accuracy of the information and prices at the time of publishing, regrettably errors do occasionally occur. Relax as soon as you arrive, by adding a private transfer to your holiday booking when you book your villas. a. He/she has read these terms and conditions and has the authority to and does agree to be bound by them; b. He/she consents to our use of information in accordance with our Privacy Policy and is authorized on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements); c. He/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services. By making a booking, the first-named person on the booking agrees on behalf of all persons detailed on the booking that:-. Please ensure that all your travel documentation (such as boarding passes, car hire vouchers, insurance policy documents, directions to your villa etc) is in order. All facilities listed and offered in the resort are provided by them and they maintain sole responsibility for the quality standard and provision of these facilities, timings and staff. These Booking Conditions, Health & Safety Information, Useful Information and where you book your holiday through our website, our Website Terms of Use, contained on our web site will form the basis of your agreement with Villa Plus Ltd Drover House, 16 Adelaide Street, St Albans, Hertfordshire, AL3 5BH ("we" or "us"). You will be charged for the amount over and above that. Las Vegas 565 properties. You must notify us of your choice within 7 days of our offer. The Booking Conditions below apply for new bookings made on or after 23 October 2020. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. But what about booking a private villa instead? There may be a small additional charge for VAT. We therefore reserve the right to change the particulars and prices shown in these web pages and in our printed brochure, in which case we will tell you before confirming your booking. Additionally, any accommodation sourced on a non-exclusive availability basis, may differ from our website images and the accommodation supplied. Most airlines now charge extra for meals, as well as for pre-booked seats. Renting your private holiday Bali villa in Seminyak, Legian, Canggu, Umalas, Ubud, Sanur, Jimbaran, Nusa Dua or Uluwatu has never been so easy or quick. If you or any member of your party misses your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3 hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. For the purposes of this clause “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes, or weather conditions which make it impossible to travel safely to the travel destination. For for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Excellent . If you need anything extra our villa management team on the ground in Bali are available to assist. This will be added to your confirmation invoice and is payable with your holiday balance. James Villa Holidays. If we are advised of this, then we will of course inform you as soon as possible, but we cannot be held liable in such circumstances. Furthermore, we reserve the right to charge up a fee for our assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence. Unruly, threatening or disruptive behaviour by guests which causes concern to other guests or presents a potential safety or security risk may be asked to leave the property. Where we are aware of specific local charges, we will display these against each property and these charges will be payable at check-in. Please take steps on your flight to minimise the possible effects of suffering from DVT (deep vein thrombosis). We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes insurance premiums and any amendment charges and/or additional services or travel arrangements. Please contact us to obtain the latest prices for holidays, flight insurance and the air travel security levy. It is your responsibility to ensure that you are in possession of all necessary travel and health documents before departure. We have no liability to you for the actual provision of the arrangements, except in cases where it is proved that we have breached that duty and damage to you has been caused. a. He/she has read these terms and conditions and has the authority to and does agree to be bound by them; b. He/she consents to our use of information in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements); c. He/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services. After Britain’s 12 month arrangement with the EU ends on 31st December 2020, this position may change. If, after the Company has dispatched written confirmation of your booking, you wish to alter any of the arrangements made, the Company will do its best to accommodate your wishes and a charge of £40.00 per person per change will be made, along with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Changes by us It is unlikely that we will have to make any changes to your holiday, but we do plan the arrangements many months in advance. Any complaints regarding your accommodation, must be brought to the attention of both the Resort complex staff and the local Villa Plus Representative during your stay. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. We reserve the right to pass on these charges which will apply to the transport element of your Holiday. We think its important for you to understand our processes and terms and conditions around contact data and marketing. (b) accepting an offer of alternative arrangements, of a comparable or higher standard from us, if available (at no extra cost); or Compensation payments will only be considered where it is proven that any reported problem had a prolonged or significant impact on the enjoyment of the holiday booked. There may however be occasions when an advertised facility is either modified or not available. But ATOL protection does not apply to all holiday and travel services listed on this website. (h) If you are ill or injured whilst on holiday, you must, in addition to reporting your illness to our Villa Representative, consult a local doctor and also consult your GP on return to the UK. If we consider the work will have a significant effect on your holiday then you will be entitled to exercise the options shown in section B, for package holidays or section C for non-packages. Please see below scale of applicable maximum limits of cover. We do not sell flights independantly. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. 16 Adelaide Street, St Albans, Hertfordshire, AL3 5BH. Get away in 2022 and book your very own private holiday villa with Villa Plus! Until then we shall be under no liability to you whatsoever. The scheme doesn't apply to claims which are solely in respect of physical injury or illness or their consequences. (4) Please note that we do not offer compensation resulting from activities of theft or accept any liabilities for such matters both in or around the villa or in the resort. Changes: If we make an insignificant change to your holiday, we will make reasonable efforts to inform you as soon as reasonably possible if there is time before your departure but we will have no liability to you. All of them also have 3 bathrooms and a well-equipped kitchen with a fridge, microwave and coffee maker. If you accept our offer, we will then issue a confirmation invoice. Save 20% or more on your next booking to get 2021 off to a good start. Please visit our website for latest photography and most up to date property information. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). If you fail to do so we will assume that you have chosen to accept the change or alternative booking arrangements. All such services and facilities may have additional charges, which will be payable direct to the resort complex. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Villa Plus accepts no liability if entry to these areas is declined, if customers fail to dress appropriately. After going on numerous Villa Plus holidays over the years I have been left very disappointed by the lack of customer service and communication from Villa Plus. The number of people staying at the villa must not exceed the maximum occupancy number as shown on our website. All telephone calls made or received by us may be recorded for training purposes. Except where otherwise expressly stated in these Booking Conditions we will not be liable or pay you compensation if our contractual obligations to you are affected by "force majeure". But that doesn’t mean you can’t still indulge your love of exploring the world. Any uncivil activities or disruptive behaviour may result in further action. 8.9 . Airline seat prices continually change and if there is any instance beyond our or our suppliers control, technical or otherwise, which causes a delay of confirmation through a third party supplier resulting in an increase of price you will be informed before we dispatch an invoice. Important Note: Certain arrangements may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements. Should you have a problem on your holiday, it is a condition of booking with us that you must report it to our local Villa Representative and the supplier of the service(s) in question promptly. This shows you the protection that applies in the case of each holiday and travel service offered. If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 2 below will become payable. We are a Member of ABTA, membership number Y6093. Travel … In some Resorts, where accommodation is from our exclusive contract, we can obtain precise information for you if required, however this will not be possible if accommodation is on a nonexclusive basis. Password recovery! Pre-arrival accommodation servicing will be carried out by the resort complex service teams. If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available. We must also reserve the right to cancel confirmed bookings. If you are unable to find a replacement, cancellation charges as set out in clause 2 will apply in order to cover our estimated costs. (10) If you are ill or injured whilst on holiday, you must, in addition to reporting your illness to our Villa Representative, consult a local doctor and also consult your GP on return to the UK. If you believe that any details on the confirmation invoice or any other documents are wrong, you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document immediately. Simply search, inquire & we will get … You must notify us of your choice within 7 days of our offer. (d) Any other tourist service not intrinsically part of one of the above travel services. Full details of these rights will be publicised at EU airports and will also be available from airlines. Please read your policy and take it with you on holiday. If you are looking for the cheapest hotels with amazing deals on the app, you can tap on Sort & Filter option and drag down the Price option from Rs.0 to Rs.500 or from Rs.0 to Rs.1000. Where we collect this data, we will treat it in accordance with our privacy policy. 27. Book With Confidence. We reserve the right to alter the prices of any of the villas or travel services shown on our website. For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation. (f) The closure of the only or all advertised swimming pool(s) at your accommodation for a significant part of your time away. 30 days prior to departure, we will send you an email requesting your passport details. Whilst you can select the available carrier(s) and flight times on the booking confirmation pages we cannot guarantee the carrier(s), aircraft type and flight timings which will be used in connection with your flight. Until then we shall be under no liability to you whatsoever. This lists the flight, accommodation, car hire and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. For European holidays you should obtain a completed and issued form EHIC prior to departure. This charge is included in our advertised prices. Where this is cheaper, we will refund the difference but where it is more expensive you will have to pay the difference, or cancel your arrangements and receive a full refund, but no compensation will be offered. We will then contact you (prior to the general release on our website) to confirm the total price of the holiday. Find a space to escape plus enjoy your own villa with a private pool for plenty of smiles. Where this is cheaper, we will refund the difference but where it is more expensive you will have to pay the difference, or cancel your arrangements and receive a full refund, but no compensation will be offered. we will notify you as soon as possible. Where your booking is for a package as defined below, we will act as “Package Organiser” and you will receive the rights and benefits under the Package Travel and Linked Travel Arrangements Regulations 2018 (“PTRs”), as outlined in this Section B of these Booking Conditions. Normal terms and conditions will apply and the service provided in resort will be no different to that received by any other Villa Plus client. And to begin with I understood the complexities of refunding the very many holidays that had been cancelled due to the ongoing … This will impact ANY NEW insurance policy that you purchase through Villa Plus with immediate effect from 16th March 2020. Here you will find a selection of our destination videos, travel guides, TV adverts, walk-through videos and much much more. Although we make every effort to ensure the information provide by us is accurate, all information has been provided by the specific resorts and therefore Villa Plus cannot take responsibility for any change to resort services that have not been notified to us. She spoke to Villa Plus as recently as July to discuss new flights and this month they sent flight options through. This scheme may not be open to UK consumers after the UK's Brexit transition period ends on the 31st December 2020. If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. The property is just 200 metres from Nikki Beach, a famous Ibizan club. Our finest villas that offer a little something extra, http://ec.europa.eu/transport/air-ban/list_en.htm. Please remember to take your Travel Insurance documents, travel documents and EHIC card with you, as these may be required. If we can accommodate this, you may be charged an extra cost for cleaning / maid service and a refundable security deposit may apply. Any arrangements made by you for any commercial activities and or/excursions, without our explicit written permission or a signed commercial agreement in place, will form no part of your contract with Villa Plus. Villa Plus and its agents must be given the opportunity to resolve any issues brought to our attention and allowances be made by you for any local conditions regarding the reasonable amount of time taken to rectify the problem. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. From Lovina to the Bukit, passing Ubud, Canggu or Seminyak, you will surely find your happiness. (4) Please note that we do not offer compensation resulting from activities of theft or accept any liabilities for such matters both in or around the villa or in the resort. This Waiver has maximum limits of cover will only come into existence between you us! Atol website at www.atol.org.uk, with the relevant parts of these terms and conditions for applicable cancellation policies of... On the Code and ABTA ’ s assistance in resolving disputes can be found all over time. 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